If you are planning to purchase any of the travel services offered by us then it is important to know that all of them can be availed only after agreeing and attending a contractual agreement which is mandatory. The contract takes place between the client and the Feel Tourism. All the booking services with Feel Tourism represents your unconditional acceptance of the terms and conditions. These travel conditions are mandatory for you as well as all your companions. Well, activities like trekking, peak climbing and mountaineering in Himalayan regions carry an inherent risk to life and property of both parties. As a matter of fact, the weather change within a few minutes which can at times cause injury and death that’s beyond our control. We try our best to reduce and avoid any kind of risks, discomfort and hazard (within the financial constraints). Although, yet there are chances of accidents, mishaps and any kind of deficiency in the services. So it is imperative for you to agree to our terms and conditions. We advise you to attentively read and understand all the terms and conditions prior to bookings.
All the pictures uploaded on the website and bonds are meant for marketing purposes. They in any case, don’t signify the inclusion of the pictorial content to be a part of your vacation or guarantee that you’ll sure shot experience, encounter or view everything that is depicted in the pictures.
Note that the trips and treks offered by Feel Tourism demand varied levels of fitness. The level of difficulty varies on the basis of physical stress, the terrain, weather and/or climate. All trips require different levels of difficulties. So, to enable you to choose correctly and make preparations accordingly, we advise you to carefully review the level of difficulty of every trip before making any bookings. We at Feel Tourism are not medical experts and it is solely your responsibility to take medical advice, current health requirements that include inoculations and vaccines. No responsibility will be taken by Feel Tourism for your inability to cope with the level of difficulty on a trip. Most of the treks do not require specific preparations, but a reasonable level of fitness definitely adds to your experience. So it’s your responsibility to be fit, healthy and in shape before getting ready for a trip (including mental and physical fitness). We advise you to carry the right clothing and equipment. Since there is no age limitation on any of the trips, any disability, pregnancy, mental or physical or any other medical condition that may adversely affect your fitness while completing the trek must be revealed at the time of booking the trip. You also undertake and assure that you and Your travel companions, for whom You have signed up, do not suffer from any condition or disability that could pose a problem to Your own wellbeing or to others on a trip.
Failure to do so will lead to an immediate termination of your trip at any stage of the trip with full cancellation penalty. Feel Tourism reserves all the rights to decline, accept, and / or remove from a trip, any participant, at his or her sole expense, whose condition could create a problem to any other member of the trip, including themselves.
You are responsible for checking the correct dates mentioned in the travel documents.
Note that it is important to present all the imperative documents in advance. Feel Tourism is not accountable in case of any incomplete trip formality before the trip departs. Make sure that all the documents and essential papers are present.
Your well being and enjoyment is our sole concern. Therefore, Feel Tourism carries out its responsibility honestly and sincerely to ensure that your trip is a memorable one. In pursuance of this responsibility, Feel Tourism reserves the right to alter or cancel the trip or part of the trip under circumstances, including but not limited to, Acts of God, road blockage, political unrest, cancellation of flight, delayed arrival, sickness, accidents, events beyond control etc. Any extra cost arising from such circumstances shall be borne by you on the spot. Wherever possible Feel Tourism shall intimate you of such changes in advance or while on the trip.
Note that no refunds will be made if you voluntarily leave or drop out of a trip for any reason after the trip has started. We won’t make refunds for any accommodation, transportation, sightseeing, meals or unused services. In any case, the trip is cancelled due to unforeseen circumstances by Feel Tourism, it would be happy to suggest an alternative trip/dates. You shall be notified of same. You can accept or decline the alternate trip suggestion, voucher (with one year redeemable limitation) or request another trip of your choice. The difference in cost, if applicable, will have to be borne by you. Feel Tourism shall, under no circumstances, be liable for any additional costs, credit card charges, TAC(s), travel arrangements including but not limited to flight cancellation, railway, hotel, visa costs, onward arrangements coinciding with this trip etc. Refunds in such a scenario will happen as per our cancellation policy. No refunds are valid for any of the missed or unused services that include voluntary/involuntary termination of tour on account of sickness, death of a family member, late arrival etc.
Also, Feel Tourism is not liable to pay any compensation for any loss arising as a consequence of trip curtailment, alteration, extension or cancellation due to any reasons. However, you expressly agree that, in any event, the maximum liability of Feel Tourism will be limited to the trip cost paid to us.
You can communicate and connect via email. This can be done using the email ID submitted by the candidate in the registration form. Feel Tourism is not responsible for loss or delay of communication due to incorrect email ID submitted by the candidates. In case of any changes, Feel Tourism should be informed in writing at ____________.
All the baggage and personal effects are at your risk throughout the trip. You are primarily responsible for your personal belongings while on-trip. Feel Tourism is not responsible for the loss of baggage, goods, air tickets, passport, cash, traveller’s cheques, or any other travel document or item owned by you while on tour, whatever the cause.
We expect you to behave in a manner that is acceptable and conducive to group travel. Feel Tourism completely reserves the right to terminate your trip, in case you are found guilty of causing distress/annoyance to co-travellers, endanger/damage property of any supplier or other travelling companions. No refunds will be made for unused services in such circumstances. In the contract, you agree to abide by the authority of the group leader designated by Feel Tourism. The decisions of the tour leader will be binding on all participants on matters that affect safety or well-being of any person participating in the trip. Conduct that causes danger, distress or annoyance to others, or interferes with the mobility of the group can result in termination of your trip by the group leader. No refunds will be made in such cases.
We at Feel Tourism ensure comfort to our guests, but also at the same time we request your understanding that the amenities in the Himlayan region may not be the same as the ones you are accustomed to at home. One of the other reasons directly impacting your journey our weather. Hence, in such situations, we request you to have patience, enthusiasm and preparation for compromises and adjustments.
Note that inclusions for each and every trip is different and the accommodation, meals, arrival or departure transfers, guides, entrance fees, equipment and baggage handling, if included, are as specified within the itinerary itself. If not, insurance, international and domestic airfares, cost of obtaining passports and visas, airport departure taxes, excess baggage charges, gratuities to guides, drivers and camping staff, meals other than those specified in the itinerary, beverages, personal expenses such as laundry, phone calls and optional tour prices will be charged additionally.
We are sure that you are aware of the fact that the very nature of active, adventure travel requires a degree of personal risk. During the trip, you are likely to visit places where political, cultural and geographical attributes present a number of risks, dangers and physical challenges. While booking a tour with Feel Tourism, You accept that you are aware of the personal risks, dangers and challenges attendant upon such travel and that you assume the risks involved. You hereby assume all such risks and release Feel Tourism from all claims and causes of action arising from such damages or injuries or death resulting from these inherent risks. It is totally your responsibility to acquaint yourself with customs, weather conditions, physical challenges and laws in effect as well as your local embassy contacts in each destination.
In events where you may fall sick, suffer an accident during the trip, all hospital expenses, doctor fees, repatriation expenses, evacuation from road or mountain, any other charges incurred as a direct or indirect result of Your illness / accident will be borne by you. You will be responsible.
We expect your to understand that to run such a monolith operation, Feel Tourism hires services of Third Parties who are professionals in their field. You hereby undertake to absolve Feel Tourism from any liabilities, indirect or otherwise appearing from deficiency in service of these third parties. Feel Tourism will not be responsible for any harm, loss or damage to your luggage, belongings or self when carried by porters, ponies or vehicles, during the trip, your arrival and departure or stay at the hotel / guest house.
Feel Tourism reserves the right to take photographs of you during any trip or part thereof and to use them for promotional purposes. When you book a trip with us, you automatically grant us royalty-free, perpetual, worldwide and irreversible license for using your images in photographs and videos that may be used for promotional materials, website, social media, collateral and any other marketing and publicity materials. Feel Tourism does not require your prior consent and does not need to compensate you for such use of the photographs or videos captured by you. Furthermore, Feel Tourism does cater to media professionals. Should you have any reservations about your images not being used, please inform Feel Tourism at the time of booking your trip.
Well, take note of the fact that all the optional activities do not form part of the trip or this contract. While booking, you agree that any assistance provided by Feel Tourism, their partners or representatives does not succumb Feel Tourism responsible for them in any way. Your agreement for such activities will directly be with the activity provider and you hereby release Feel Tourism from all claims and causes of action arising as a result of your participation in these. We at Feel Tourism are travel organizers and we do not control to operate any airline, hotel, restaurant, tourist attractions, transport, or any other facility or services mentioned.
Our registered office is in:
NIM Beach road, Tapovan, Rishikesh, Uttarakhand
And ‘Feel Tourism’ or ‘us’ or ‘we’ means the company and its directors. The word ‘you’ indicates the viewer or the user using the website.
We at Feel Tourism reserve the right to change all or any of the terms applicable to the trip without assigning any reasons or without any prior intimation.
We reserve the right to terminate any trip without assigning any reasons or without any prior information.
We also reserve the right at any time without prior notice to all, change all or any of these terms and conditions or replace, wholly or in part, any Trip or to withdraw it completely.
Lastly, in case of any disputes, our decision will be final and binding to Both parties. Arbitration and Litigation is your constitutional right and shall be exercised as per the Indian law.
All the web pages / content of the website can change anytime without prior notice and serve the purpose to deliver general information to you. Feel Tourism or any third party does not offer any kind of warranty or guarantee regarding the content’s accuracy, information, timeliness and performance of this website for any definite reason or purpose. If you find any information or materials inappropriate or inaccurate to your knowledge, we clearly eliminate such acknowledgement as per the Law. We are not accountable or responsible for your usage of the website’s information and materials. It shall be at your own risk and responsibility to obtain and accept any information, product and services provided by us to meet your specifications.
We are the owners of the website and have been authorized the license of the same. Therefore, any imitation of the layout, design, style, graphic, appearance and other licensed content is made, we are permitted to take legal action against the offender. Copyright law applies and shall be exercised.
We shall undertake all available legal actions criminal and / or civil against unauthorized use of the website that can cause damage to the company.
You can not link our website to your own or to some other web page without obtaining a written consent from us. For offering more information, we might add informative links of other websites. This shall not be reflected as an endorsement of the other websites and we are not responsible for any content or material provided by them.
All the trademarks mentioned in the website which do not belong to us have been acknowledged. Having mentioned this above, any dispute raised which is offensive or website or company is a direct subject to the Indian Laws and Regulations.
● 30 days or more: 90% refund of total amount
● 15 to 30 days: 50% refund of total amount
● Less than 15 days: No refund
● Note: No Refund in Case of No Show, Road Blocks, Accidents, etc
Your refund request will be answered and processed promptly. If you do not receive a reply within one business day, please call the at our support number below. We will not be responsible if email, mail fails to reach us.
Email: [email protected]
Phone: +91 99174 75010 (Mon-Fri: 10 am to 5 pm)
All the refund/cancellation requests shall be sent through email/mail in writing and be sent at the earliest possible. No refund shall be processed unless a written request (email or mail) is received.
Mode of Refund and Timeframe: Refunds will be processed to your bank account only and may take upto 10-15 business days. All the refunds will be done through NEFT transfer only. No refund will be done through cash.
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